Document and Sales Support Specialist

Join our team!

Austrade Inc. is seeking a Document and Sales Support Specialist to manage inventory, replenish product, receive and fulfill orders and process returns.

Document & Sales Support Specialist at our office in Tequesta, FL.

Job Description

Supports a variety of wholesale office needs which include but are not limited to: completing and maintaining regulatory documentation; making, organizing and sending product sample request; supporting customer order inquiries; preparing, packaging and shipping customer on-line orders.


  • Completes a large variety of different regulatory documents and questionnaires related to the import, distribution, and wholesale food industry.·
  • Manages and files historical and newly created office and regulatory documentation as needed to support on-going customer requests.
  • Professionally corresponds with customers as needed via phone and e-mail in support of regulatory documentation requests.
  • Maintains sample material inventory
  • Builds standards sample packets, and organizes and tracks a standard inventory of sample packets.
  • Manages the sample order box and ships samples upon request.
  • Professionally corresponds with customers as needed via phone and e-mail in support of on-line order fulfillment.
  • Prepares, ships, and tracks customer on-line orders.
  • Provides continuous suggestions with regard to process improvements on all administrative support as needed or solicited.


  • Smooth functional familiarity with Microsoft Office, specifically Outlook, Word, and Excel.
  • Familiarity with NetSuite or other ERP system solution preferred.
  • Proficient computer skills that allow a good business use of various software including:,,, and other web interfaces as needed.
  • Ability to juggle multiple tasks and requests. Supports needs sometimes outside of normal routine efficiently and smoothly, with limited need of supervision and consultation.
  • Great verbal and written communication skills, always professionally representing the brand and the company.
  • Minimum two to three years of previous office support.
  • Education: AA Degree desired; additional college credit preferred.


About Austrade, Inc.:
Austrade Inc. was Non-GMO before Non-GMO was cool. We carry the passion of importing, distributing and delivering always Non-GMO and mainly organic food ingredients in an $800 billion industry.

Please send your resume to: